The Appalachian State University Centrex Office strives to consistently provide excellent customer service to the university community through prompt and courteous switchboard operator assistance, ordering telephone services, programming line features and resolving telephone troubles. The Centrex Office is also responsible for updating the Online ASU Departmental Directory. *

The Centrex Office is located in the Campus Services Building at 169 Ayers Lane.    

Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

The new AT&T (formerly BellSouth) is the local and long-distance telephone service vendor.   To request service or report telephone troubles, submit a Physical Plant work order.  Please, DO NOT contact AT&T directly.   Questions concerning your telephone service can be directed to the Centrex Office at 2078.  For Operator assistance, dial 2000 or "0."

*See "Employee Self-Service," which is accessed on either the faculty or the staff web page, on the Human Resource Services web site to update individual listings in the Faculty/Staff Directory.